Operations Assistant (FTC - paid internership)

DIVISION
Operations

JOB ROLE
Operations Assistant

REPORTING TO
Emma Pellman

TERM
Fixed Term Contract (July 2021 – 31st March 2022)

LOCATION
Manchester Square, London

SALARY
£19,747 per annum

THE POSITION

To assist the Operations Team in the running a number of events in the departments’ portfolio and provide an operational support service to exhibitors, as specified by the Operations Manager.

COMPETENCIES

  • Self-motivated
  • Personable
  • Great communication, both written and verbal
  • Computer literate with Microsoft Office Package and ability to learn bespoke database and accounts packages
  • Customer Service Experience focused

THE ROLE

  • Administration – keeping up to date show information and correspondence.
  • Exhibitor Manuals – Monitor responses, reply to, act on and file forms and information from exhibitors.
  • Communication – written and verbal with exhibitors, contractors, show teams & venues.
  • On-site – work in the organisers office, answering exhibitor and contractor queries. This will mean working occasional weekends.

A WEEK IN THE LIFE OF A MONTGOMERY OPERATIONS ASSISTANT

  • Communicating with exhibitors and contractors via phone and email
  • Work closely with the event team, including the Sales and Marketing teams
  • Updating exhibitor lists for shows
  • Auditing between exhibitor lists and floorplans
  • Attend Show Update Meetings

OUR EXPECTATIONS

  • Professional behaviour at all times
  • Positive ‘can do’ attitude
  • To work with teams and individuals collaboratively, proactively and positively
  • Strong team ethic
  • A high-performance level, ensuring goals are met as a minimum

PERFORMANCE MEASURES

  • Regular 1 to 1 with Line manager
  • Regular performance and development reviews

PERFORMANCE MEASURES

  • Training schemes
  • Corporate Gym discount
  • Wellbeing at work
  • Paid leave for charity/voluntary work
  • Cycle to work scheme
  • Mentorship program
  • Access to Manchester Square Gardens
  • Annual Summer company day
  • Flexi-Time
  • Annual Christmas party

HOW TO APPLY

Please send your CV and covering letter to emma.pellman@montgomerygroup.com
www.montgomerygroup.com